Privacy Policy
Last updated: February 2025
1. Introduction
Clean Out Florida ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or request junk removal and cleanout services in Volusia County, Florida.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Name, email address, and phone number
- Service address and property details
- Description of items or projects for removal
- Any other information you submit through our quote form, by phone, or by email
When you visit our website, we may automatically collect certain information such as your IP address, browser type, device type, and pages visited (e.g., through cookies or similar technologies).
3. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and fulfill junk removal and cleanout services
- Send you quotes, confirmations, and service-related communications
- Respond to your inquiries and requests
- Improve our website, services, and customer experience
- Send marketing or promotional communications (where you have agreed)
- Comply with legal obligations and protect our rights
4. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business (e.g., scheduling, payment processing, analytics)
- Legal or regulatory authorities when required by law
We may use third-party tools (e.g., Facebook Pixel) for analytics and advertising. Those parties have their own privacy policies governing their use of data.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.
6. Your Choices
You may opt out of marketing emails by using the unsubscribe link in our emails or by contacting us. You can disable or limit cookies through your browser settings. You may request access to, correction of, or deletion of your personal information by contacting us.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent version. Continued use of our website or services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Clean Out Florida
Email: info@cleanoutflorida.com
Phone: (555) 123-4567
Volusia County, FL